{"product_id":"case-urgency-risk-triage-scorer","title":"Case Urgency \u0026 Risk Triage Scorer","description":"\u003cdiv\u003eScores an individual support or trust \u0026amp; safety case across urgency level, risk category, recommended owner, and suggested next action — producing a structured triage verdict with reasoning and SLA target. Use when prioritizing a case queue, deciding who should own an incoming ticket, or determining how fast a report or dispute must be actioned.\u003c\/div\u003e\u003cdiv\u003e\u003c\/div\u003e\u003cdiv\u003e\u003cem\u003eThis skill is delivered as a \u003ccode\u003e.zip\u003c\/code\u003e archive containing the skill in a named folder, matching the Anthropic SKILL.md format. Extract directly into your Claude Code skills directory (\u003ccode\u003e~\/.claude\/skills\/\u003c\/code\u003e) to install — or open and paste the contents into Claude.ai, ChatGPT, or any other AI tool.\u003c\/em\u003e\u003c\/div\u003e","brand":"penguin tree ai","offers":[{"title":"Default Title","offer_id":52471401054510,"sku":"case-urgency-risk-triage-scorer","price":5.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0982\/4203\/6014\/files\/case-urgency-risk-triage-scorer_ca69be51-6b70-458a-b34d-4c08f46a9f07.png?v=1787001673","url":"https:\/\/penguintree.ai\/products\/case-urgency-risk-triage-scorer","provider":"penguin tree ai","version":"1.0","type":"link"}