{"product_id":"client-escalation-email-generator","title":"Client Escalation Email Generator","description":"\u003cdiv\u003eGenerates a ready-to-send client escalation email with a calibrated tone tier, an accountable issue summary, concrete next steps, named owners, and a specific timeline commitment — plus an internal handling note and a follow-up cadence. Use when responding to an escalated support ticket, an angry or at-risk enterprise account, an SLA breach, an outage, or any high-stakes client situation that needs a careful written response.\u003c\/div\u003e\u003cdiv\u003e\u003c\/div\u003e\u003cdiv\u003e\u003cem\u003eThis skill is delivered as a \u003ccode\u003e.zip\u003c\/code\u003e archive containing the skill in a named folder, matching the Anthropic SKILL.md format. Extract directly into your Claude Code skills directory (\u003ccode\u003e~\/.claude\/skills\/\u003c\/code\u003e) to install — or open and paste the contents into Claude.ai, ChatGPT, or any other AI tool.\u003c\/em\u003e\u003c\/div\u003e","brand":"penguin tree ai","offers":[{"title":"Default Title","offer_id":52471402234158,"sku":"client-escalation-email-generator","price":5.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0982\/4203\/6014\/files\/client-escalation-email-generator_9d9042b4-19d2-4435-8aea-33ac016ac49a.png?v=1787001392","url":"https:\/\/penguintree.ai\/products\/client-escalation-email-generator","provider":"penguin tree ai","version":"1.0","type":"link"}