{"product_id":"cloud-sla-gap-analyzer","title":"Cloud SLA Gap Analyzer","description":"\u003cdiv\u003eAnalyzes a described or pasted cloud\/managed-service SLA against best-practice standards across seven dimensions — uptime commitments, RTO\/RPO definitions, penalty and credit clauses, escalation procedures, security incident response, maintenance windows, and exclusion loopholes — and delivers a gap report with severity ratings, specific redline language, and negotiation priorities. Use when reviewing a managed service or cloud vendor SLA before signing, renewing, or escalating a service dispute.\u003c\/div\u003e\u003cdiv\u003e\u003c\/div\u003e\u003cdiv\u003e\u003cem\u003eThis skill is delivered as a \u003ccode\u003e.zip\u003c\/code\u003e archive containing the skill in a named folder, matching the Anthropic SKILL.md format. Extract directly into your Claude Code skills directory (\u003ccode\u003e~\/.claude\/skills\/\u003c\/code\u003e) to install — or open and paste the contents into Claude.ai, ChatGPT, or any other AI tool.\u003c\/em\u003e\u003c\/div\u003e","brand":"penguin tree ai","offers":[{"title":"Default Title","offer_id":52471402889518,"sku":"cloud-sla-gap-analyzer","price":5.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0982\/4203\/6014\/files\/cloud-sla-gap-analyzer_a2170fa9-2be9-423f-a6a6-03b5dfb59671.png?v=1787001488","url":"https:\/\/penguintree.ai\/products\/cloud-sla-gap-analyzer","provider":"penguin tree ai","version":"1.0","type":"link"}