{"product_id":"customer-centricity-transformation-plan","title":"Customer Centricity Transformation Plan","description":"\u003cdiv\u003eProduces an organizational transformation plan to embed customer-centricity into culture, processes, and technology. Cover current maturity assessment, people\/incentive changes, process redesign, technology enablement, change management approach, and a phased implementation roadmap. Apply customer-centricity maturity model.\u003c\/div\u003e","brand":"penguin tree ai","offers":[{"title":"Default Title","offer_id":52257656963374,"sku":"customer-centricity-transformation-plan","price":5.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0982\/4203\/6014\/files\/customer-centricity-transformation-plan_0df957c3-e7ff-4d93-a389-45fbca931497.png?v=1782859511","url":"https:\/\/penguintree.ai\/products\/customer-centricity-transformation-plan","provider":"penguin tree ai","version":"1.0","type":"link"}