{"product_id":"empathetic-customer-response-generator","title":"Empathetic Customer Response Generator","description":"\u003cdiv\u003eGenerates emotionally calibrated customer support responses for high-pressure or complaint-driven interactions, applying hospitality-register empathy, accountability language, and a clear resolution path. Produces a primary response plus tone-adjusted variants and a de-escalation checklist. Use when replying to an upset, disappointed, or frustrated customer — refunds, cancellations, service failures, complaints, or emotionally charged messages on hospitality, travel, or marketplace platforms.\u003c\/div\u003e\u003cdiv\u003e\u003c\/div\u003e\u003cdiv\u003e\u003cem\u003eThis skill is delivered as a \u003ccode\u003e.zip\u003c\/code\u003e archive containing the skill in a named folder, matching the Anthropic SKILL.md format. Extract directly into your Claude Code skills directory (\u003ccode\u003e~\/.claude\/skills\/\u003c\/code\u003e) to install — or open and paste the contents into Claude.ai, ChatGPT, or any other AI tool.\u003c\/em\u003e\u003c\/div\u003e","brand":"penguin tree ai","offers":[{"title":"Default Title","offer_id":52289658224942,"sku":"empathetic-customer-response-generator","price":5.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0982\/4203\/6014\/files\/empathetic-customer-response-generator_1d1a0b56-d5b1-46e9-a57d-e1b9785a6416.png?v=1783640377","url":"https:\/\/penguintree.ai\/products\/empathetic-customer-response-generator","provider":"penguin tree ai","version":"1.0","type":"link"}