{"product_id":"renewal-playbook","title":"Renewal Playbook","description":"\u003cdiv\u003eA CS or renewal manager who needs to stop losing deals to silent churn, price negotiations, or unclear handoffs — and build a repeatable renewal motion with named owners, explicit timing, and talk tracks their team actually uses.\u003c\/div\u003e\u003cdiv\u003e\u003c\/div\u003e\u003cdiv\u003e\u003cstrong\u003eWhat you get:\u003c\/strong\u003e\u003c\/div\u003e\u003cdiv\u003e- 120-day renewal timeline with ownership clearly assigned to CS, renewal managers, and AEs\u003c\/div\u003e\u003cdiv\u003e- Risk-scoring framework to flag at-risk accounts 120+ days before expiration, not 30 days\u003c\/div\u003e\u003cdiv\u003e- Stage-by-stage playbook at 120, 90, 60, and 30 days with specific actions and talk tracks\u003c\/div\u003e\u003cdiv\u003e- Three ready-to-use conversation scripts: healthy renewal, price pushback, at-risk save\u003c\/div\u003e\u003cdiv\u003e- Handoff protocol eliminating confusion between CS, renewal, and AE ownership points\u003c\/div\u003e\u003cdiv\u003e- Expansion integration strategy — when to upsell without derailing the core renewal\u003c\/div\u003e\u003cdiv\u003e- Weekly inspection metrics: three to four numbers a manager reviews to catch breakdown early\u003c\/div\u003e\u003cdiv\u003e\u003c\/div\u003e\u003cdiv\u003e\u003cstrong\u003eHow it works:\u003c\/strong\u003e\u003c\/div\u003e\u003cdiv\u003ePaste the prompt into ChatGPT, Claude, or any AI model. Answer five questions about your product, contract structure, current renewal ownership, timeline, and top churn reasons. Get a 1,200–1,600 word renewal playbook document with timeline, risk framework, stage actions, talk tracks, and metrics.\u003c\/div\u003e\u003cdiv\u003e\u003c\/div\u003e\u003cdiv\u003e\u003cstrong\u003eBest used with:\u003c\/strong\u003e\u003c\/div\u003e\u003cdiv\u003eBundles or prompts related to revenue operations and customer retention.\u003c\/div\u003e","brand":"penguin tree ai","offers":[{"title":"Default Title","offer_id":51992850628910,"sku":"renewal-playbook","price":5.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0982\/4203\/6014\/files\/renewal-playbook_becfed93-00c7-4876-b7d8-111c62bc6e15.png?v=1779767423","url":"https:\/\/penguintree.ai\/products\/renewal-playbook","provider":"penguin tree ai","version":"1.0","type":"link"}