BPO Performance Improvement Recommendation Generator

Converts BPO partner performance metrics — SLA misses, CSAT dips, quality score declines, AHT drift, and adherence gaps — into a prioritized improvement plan with root-cause hypotheses, specific corrective actions, owner assignments, and a 30/60/90-day recovery timeline formatted for a partner QBR or performance review. Use when a CX manager needs to diagnose underperforming outsourced teams and build a concrete, defensible improvement recommendation for a BPO vendor.