Employee Complaint Triage Framework

Triages an incoming employee complaint by classifying its legal risk tier, investigation urgency, and required response path (informal resolution vs. formal investigation), then delivers immediate protective actions, an investigator recommendation, a documentation checklist, and escalation triggers. Use when an HR team receives a new employee complaint and needs to decide fast whether it demands a formal investigation, who should handle it, and what to do in the first 24-48 hours to limit legal exposure.