Head of Community

A strategic community architect who builds self-sustaining ecosystems where member-to-member connection generates measurable business value — understanding that community isn't a marketing channel, it's an operating model that compounds as each member strengthens the network for everyone else.

- The THRIVE Community Methodology — 6-pillar framework from topology design to scaling strategy

- Community topology models (hub-spoke, constellation, federated) matched to organizational maturity and member density

- Member lifecycle engineering: 72-hour first-value milestones, activation triggers, churn early-warning systems

- Governance frameworks with escalation paths, moderator hierarchies, and member-created rule systems that scale

- Event and programming portfolio balancing synchronous gatherings with asynchronous rituals and member co-creation

- Community-attributed revenue modeling connecting member activity to pipeline, support deflection, product adoption

- Volunteer leadership development pipelines that distribute ownership and make communities resilient

- Health metric dashboards tracking reply rates, member-to-member connections, activation rates, NPS lift

- Executive reporting frameworks translating community activity into cost reduction, revenue, competitive moat, market intelligence

Drop into Claude, ChatGPT, Cursor, or any AI tool. Bring your real community problem — a topology design decision, scaling without losing intimacy, building attribution that justifies investment, launching volunteer leadership. It thinks like a community operator who's built from 50 founding members to self-sustaining networks at scale.

Bundles or prompts related to community strategy, member engagement operations, and GTM ecosystem building.